WHAT IS THE DIFFERENCE BETWEEN OUR SERVICE AND OTHER REFURBISHMENT COMPANIES? Answer: We at Letchworth Diamond Wheels make all wheels go through various stages such as chemical stripping, shot blasting and other procedures. The process same process for painting which was equipped during the manufacturing of the wheel is done by us to ensure a robust finish for your allow wheels. This process is incomparable to a mobile company or by just having the front face of the wheel sprayed. Question: DO I NEED TO MAKE AN APPOINTMENT? Answer: Yes, as all bookings are made in advance. Question: ARE REFURBISHED WHEELS GUARANTEED? Answer: Yes, absolutely with one year guarantee provided on painted wheels and Six Months on Diamond Cut finish Question: HOW LONG DOES THE PROCESS TAKE? Answer: We offer a same day service on most wheels that need a regular standard finish. However, for damaged wheels and split rims also Diamond Cut wheels that may take up to 3 to 5 working days, considering how much maintenance is required. Question: IF MY VEHICLE IS LEFT OVER NIGHT WILL IT BE SECURE? Answer: Our premises are protected 24/7 with CCTV setup and thoroughly alarmed. Question: IS IT POSSIBLE TO VALET THE VEHICLE BEFORE COLLECTION? Answer: Yes, we do it all the times. Question: ARE THERE MANY COLOURS AVAILABLE? Answer: Some of the colours in our stocks are Standard Silver, Gold, Anthracite, Black, and White finishes. We also offer custom colours such as High Power Silver, Shadow Chrome etc. Many variations can be availed. Question: LOCKING WHEEL NUT AND KEY? Answer: Please ensure the locking wheel nut key is brought with you and is in the vehicle prior your arrival. In case the key is lost, we offer an extraction service.
WHAT TYPE OF REPAIRS CAN BE CARRIED OUT? Answer: Repairs include wheels with corrosion and kerb damage. If not sure, we are more than happy and obliged to assess the damage without any charges. We request that we see the wheel(s) before a final price is provided. We will only carry out repairs that will be safe. Question: ARE WHEEL NUTS TORQUE TIGHTENED? Answer: Yes as all wheels are torque tightened and thoroughly checked before the vehicle is moved. All our tools are calibrated on a regular basis. Question: WHAT TYPES OF WHEEL CAN BE REFURBISHED? Answer: Alloy wheels, Steel wheels, as well as motorbike wheels can be refurbished. We are very sorry to inform that Magnesium wheels cannot be refurbished. Question: CAN YOU REFINISH MY CENTRE CAPS? Answer: We can refinish the centre caps. Please note this service is not a part of the standard wheel refurbishment price. Question: WHY DO MY WHEELS LOOSE AIR PRESSURE (LEAK)? Answer: Loss of air pressure in tyres may be due to corrosion on beads and lips of the wheel, a crack or flat spot on the lip or even a punctured/damaged tyre. Question: WHAT IS THE CORRECT PRESSURE FOR MY TYRES? Answer: Only our technicians can ensure you that once you have contacted them. Question: DO YOU SUPPLY TYRES? Answer: Yes, and we are more than happy to supply tyres at competitive rates. Please contact us for further details. Question: AFTER MY WHEELS HAVE BEEN REFURBISHED, HOW SHOULD I CLEAN THEM? Answer: Any wheel cleaner can be considered an optimal product to keep your wheels look good.
